We are writing to provide an update on our services as heavy rainfall and flooding continues to affect railway journeys due to Storm Henk.

Many services are experiencing disruption, and we unfortunately expect this to continue for the rest of the day and into tomorrow. This is due to fallen trees, standing flood water, and trains/crew being in the wrong place. Network Rail teams are out across the network monitoring the situation and assessing when lines are safe to reopen.

Customers should check before they travel at gwr.com/check which is kept up to date with the latest journey information. Any customer delayed by 15 minutes or more can claim Delay Repay compensation at gwr.com/delayrepay.

The line remains closed between Swindon and Bristol Parkway due to flooding. Services between London Paddington and South Wales are being diverted via another route, adding approximately 30 to 40 minutes to journeys.

Services are being reinstated between Bristol Temple Meads and Weston-super-Mare due to flooding of the railway line at Flax Bourton. And between Yate and Gloucester, trains are running at a reduced speed as Network Rail teams inspect water in a tunnel near Wickwar.

Network Rail teams are also continuing to monitor potential flooding sites at Corsham, between Chippenham and Bath Spa, and Christian Malford, between Chippenham and Swindon.

We’re sorry for the disruption and we will be back in touch with a further update as soon as possible. If you can share this amongst your networks we would be grateful, and if there is anything you need please do let us know.